RETURNS
We hope that you enjoy the purchases you make at Marvy Shop.
Non-customised Products
If you want to return an item please get in touch with us within 14 days of the delivery of the product via Email at
or fill the form on the right with the required information and we will get back to you as soon as possible. Please read our Returns policy before proceeding with the returns process.
Our Returns address* is:
Marvy Shop Limited
Unit 144176
Freeland Park,
Wareham Road.
Poole, Dorset
BH16 6FH
United Kingdom.
* This Returns address is for our non-customised products only.
Customised Products (Gems)
We do not accept returns for customised products because they are bespoke items. However, if you receive a faulty item that is due to a manufacturing error, please contact us immediately via the email below or by filling the Returns form with clear photos of the manufacturing error within 14 days of the delivery of the product. Once the returns has been approved, a Returns address will be provided to you. Please send the product back to the Returns address within 14 days of the delivery of the product. We'll provide a quick solution for you either by providing a replacement product or by issuing a refund. Please keep all the packaging materials, the proof of purchase and the confirmation email.
Thank you for shopping at Marvy Shop. you make from Marvy Shop